For groups and travel agencies
Regarding reservations
Reservation requests can be made by fax or e-mail.
Reservations for weekends and national holidays are accepted from 10:00 on the first day of the month three months prior to the date of the reservation.
Dining menu
[Regular] Steamed eel 3,630 yen (tax included) [Deluxe] Steamed eel 4,598 yen (tax included)
[Super deluxe] Steamed eel 6,050yen (tax included)
*Alternative menu (Only steamed beef is available. The alternative menu is subject to change depending on business conditions.)
*Meals for tour attendants are also available. (1,100 yen including tax)
Drink menu
Beer (medium bottle) 883 yen (tax included) / Non-alcoholic beer (small bottle) 545 yen (tax included) / Coca-Cola (glass) 484 yen (tax included)
Oolong tea (glass) 423 yen (tax included)/ Orange juice (glass) 423 yen (tax included)
Reservations for dining venues
The dining venues are subject to availability and are at our discretion. If you would like to request a private room, a private room fee will be charged. The dining venue that can be used depends on the number of guests, so please consult with us for details. (Private room fee 6,050 yen to 36,300 yen)
Meals and admission fees
In addition to the cost of the meals, a separate admission fee is required.
Admission fee is required regardless of whether you will be touring the facilities.
The entire property is a cultural asset designated as a national scenic beauty spot. We charge an entrance fee for admission to the facility. (Adults 1,000 yen / High school students 500 yen / Elementary and junior high school students 400 yen) *No group discounts are available.
*Mealtime 45-60 minutes, tour time 30-45 minutes.
Important note on the time required to serve food
Since it takes about 30 minutes for the steamed dishes to be ready, it is difficult to change the mealtime at the last minute. Therefore, we ask that you contact us in advance whether or not you would like to include it in your order. Please let us know your itinerary so that we can inform you when to contact us according to your schedule.
Facility tours
Visitors to the facility can enjoy an audio-guided tour by downloading the “On the Trip” app. (Japanese, English, Chinese)
Information on cancellation fees
≪In case of cancellation of reservation≫
Up to 15 days prior to the reservation date: Actual administrative expenses
14 days or more prior to the reservation date: 30% of the meal charge + actual administrative expenses
7 days or more prior to the reservation date: 100% of the meal charge
≪In case of a reduction in the number of guests≫
Up to 3 days prior to the reservation date
Up to 2 days prior to the reservation date
Day before the reservation date: 50% of the meal charge
Day of the reservation date
Payment methods
We accept on-site payments, coupons, or credit card payments. Please note that we do not accept payment by advance bank transfer.
River cruising
For river cruises, please make arrangements directly with the boating company. For embarkment and disembarkment, you can use Ohana's private landing area.
Bus parking lot information
For bus parking, please use the Yanagawa City Honjo-cho Tourist Parking Lot (fee required).
